FAQ
Here you will find the most frequently asked questions. Can’t find the answer to your question?
Don’t hesitate to contact us or send us an email: info@ILNI-store.com.
About our bags
An example of costumed designed bags and prices are available by email. Please feel free to email us. Provisionally and depending on your proximity a private sitting at your convenience is possible.
The manufacturing of personalized handbags is our main activity. However, we offer a limited amount of our iconic Augustina bag in both the ‘Introduction’ and the ‘Signature’ models. For more details about the varieties, see the illustrated summary below.
Both the ‘Introduction’ and the ‘Signature’ model are available in specific (concept) stores request more information via email here.
Note:
The brass Lazuli Kingfisher pendant on our Signature model has an inlaid pink zircon crystal eye. A zircon is a good luck charm, and the colour pink embodies all that is good in the world: nurturing, empathy, and compassion. The sterling silver Lazuli Kingfisher pendant on our ‘Made to Order’ model has a certified IGI (The International Gemological Institute) lab-grown diamond eye. Diamonds are associated with love, strength, invincibility, and health.
One of the exclusive features of your new bag is a personalized engraved bag tag. Each bag has a unique code that can also include the initials of the owner. Feel free to email us for a short explanation of our unique code system.
We are presently in discussion with prospective collaborators and will be excited to share these in the near future. Provisionally and depending on your proximity a private sitting at your convenience is possible. Contact us here.
Simply schedule an appointment here and we can discuss your specifications over the phone. Provisionally and depending on your proximity a private sitting at your convenience is possible.
It is the quality that defines the difference. As every bag is created with Italian craftsmanship and specific attention to detail, you can expect to receive the order between 3 to 6 weeks. The production of your bag begins as soon as your order is confirmed.
Once your order is shipped you will be able to follow the journey of your bag via the tracking code on the UPS website. If you wish to have an update on the progress of your order, please feel free to email us or call the direct line as provided on your order confirmation.
About faux leather
We know, this topic can be controversial for some, but in the name of kindness, we at ILNI have chosen faux leather for all our bags. We see faux leather as a far more human-friendly, environmentally friendly and animal-friendly alternative. And, yes, we happen to really like the idea that our bags are not made of the actual skins of animals.
The benefits of faux leather, aside from the obvious that it doesn’t require an animal, are many. To name a few: Faux leather is lighter, easier to shape and less restrictive than real leather. It can also be dyed any colour making it, in our opinion even better than the real thing.
Our Faux leather is made from polyurethane, which is generally regarded as being environmentally friendly and safe to use whereas PVC is notoriously bad for the environment and your health.
Real leather requires real animals to sacrifice their skin for our fashion tastes, faux leather doesn’t. Cows, buffalo, alligator and snake skins are not required in the making of a faux leather handbag. Thank goodness!
One other difference between genuine and faux leather is that real leather has uneven markings, as no two hides are the same. That’s because the skin reflects the life of the animal who owned it first, scars and all! Imagine having your stretch marks on display as a handbag for eternity, no thank you. Faux leather on the other hand is uniform, even if it is created to look natural as the pores are synthetically created.
Real leather also has a little more stretch than faux leather, in part because it was a piece of a living organism.